Steve Kempler, our Hike Schedule Coordinator, recently sent an email to our listserv participants with clarifying instructions on how to cancel your hike registration, and I think the information is worth posting on our web site so that it’s shared with members who are not on our listserv.
For hikes that require registration, as you know, an email confirmation is sent to the hiker when they click ‘GOING’. Occasionally, when a hiker needs to cancel their registration, hikers are trying to cancel by sending a Reply to the confirmation email with the message that they wish to cancel. However, this reply doesn’t go the hike leader, and the hike leader remains unaware of your change in plans. Therefore, please don’t try to inform the leader of your cancellation in this manner.
You can inform the hike leader of your wish to cancel by using one of the following ways:
1. In your confirmation email, click on the hike title; the link will take you to that hike on our web site schedule. Click on ‘VIEW YOUR RSVP’; then click on ‘GOING’; click on ‘NOT GOING’ to change your status; then click on ‘UPDATE RSVP’.
2. In your confirmation email, click on the hike title; the link will take you to the hike on our web site schedule. Find and click on the hike leaders email address; write and send your email to the hike leader.
3. Go directly to the hike schedule on our web site. Find and click on the hike title; the link will take you to the full hike description. Click on ‘VIEW YOUR RSVP’; from here, follow the clicks as described above to change your registration status.
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